Terms of Service

Eligibility and Accounts

• You must be at least 13 years old to use the Service.
• We do not permit users under 13 anywhere.
• If you are under the age of majority where you live, you may use the Service only under the supervision of a parent or legal guardian who agrees to these Terms and is responsible for your account.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
• If we learn an ineligible user is using the Service, we may disable the account and delete associated personal data.

Subscriptions, Trials, and Billing

• Subscriptions are billed via a payment processor and auto-renew each billing period unless canceled. Taxes may apply.
• New accounts may receive a one-time 24-hour trial. If you cancel during the trial, the subscription ends immediately and no charge occurs. If you do not cancel, the first charge is made when the trial completes.
• Outside of the 24-hour trial, cancellations take effect at the end of the current billing period. We do not offer prorated refunds. See the Refunds and Subscription Policy.
• If payment fails, Pro access may be paused until payment succeeds.
• The payer or subscriber must be 18+. By starting a paid plan you represent you are an adult and the account holder.

Acceptable Use

• No illegal, infringing, deceptive, or harmful activity; no harassment, threats, or abuse.
• No content exploiting or harming minors; no doxxing, invasion of privacy, or impersonation.
• No circumvention of security, reverse engineering, scraping, or rate-limit bypassing, except as expressly permitted by an API or written authorization.
• No malware, interference with the Service, or actions that impose unreasonable load on our infrastructure.
• No unauthorized use of others' intellectual property or publicity rights.
• No reselling, sublicensing, or sharing of credentials without our consent.

Intellectual Property

The Service, including all content, features, and software, is owned by us or our licensors and protected by intellectual property laws. You receive a limited, revocable, non-exclusive, non-transferable license to use the Service for your own personal or internal business purposes, subject to these Terms.

Feedback and Publicity

If you provide feedback or suggestions, we may use them without restriction or obligation to you. We will not use your name, logo, or trademarks publicly without your prior written consent.

User Content

If you submit content to the Service, you grant us a limited license to host, store, process, and transmit it solely to provide and improve the Service. You represent that you have all necessary rights to submit such content and that it complies with law and these Terms.

Third-Party Services

We rely on third-party providers (for example, authentication, database, billing, hosting, logging). Your use of those services may be subject to their terms and privacy policies. We are not responsible for third-party services we do not control.

Copyright Complaints (DMCA)

Send notices to legal@scalemode.tools or by mail to the address above, including all elements required by 17 U.S.C. Section 512(c)(3). We may remove content and terminate repeat infringers.

Compliance; Export Controls and Sanctions

You represent that you are not located in, under the control of, or a national or resident of any embargoed country or on any U.S. or other applicable sanctions list. You agree to comply with all applicable export control and sanctions laws and will not use the Service contrary to such laws.

Electronic Communications

You consent to receive service, transactional, and legal communications electronically (for example, email). You agree that such communications satisfy any legal requirements that they be in writing.

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNTS PAID BY YOU FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of the Service or violation of these Terms.

Dispute Resolution; Arbitration

To the extent permitted by law, any dispute will be resolved by binding arbitration on an individual basis under the American Arbitration Association (AAA) Consumer Arbitration Rules. The Federal Arbitration Act (FAA) governs this section. You and we waive any right to a jury trial or to participate in a class action. Either party may bring claims in small-claims court where jurisdictionally appropriate. Arbitration shall be confidential. Fees will be allocated as required by the AAA Rules, and we will pay amounts necessary to avoid the process being cost-prohibitive.

You may opt out within 30 days of accepting these Terms by emailing legal@scalemode.tools with the subject "Arbitration Opt-Out."

Termination

We may suspend or terminate access to the Service at any time for any reason, including breach of these Terms. You may stop using the Service at any time. Upon termination, provisions intended to survive (including intellectual property, disclaimers, limitations of liability, indemnification, dispute resolution, and governing law) will continue in effect.

Governing Law and Venue

Except as provided under the arbitration section, these Terms are governed by the laws of the State of South Carolina, USA, without regard to conflicts of law principles. For non-arbitrable claims, you agree to the exclusive jurisdiction and venue of the state and federal courts located in South Carolina.

General

Assignment. You may not assign or transfer these Terms without our prior written consent; we may assign or transfer them without restriction.

Severability; Waiver. If any provision is found unenforceable, it will be limited to the minimum extent necessary, and the remainder will remain in effect. Failure to enforce any provision is not a waiver.

Entire Agreement. These Terms constitute the entire agreement between you and us regarding the Service and supersede prior or contemporaneous agreements on that subject.

Changes. We may update these Terms from time to time. Material changes will be effective when posted to this page with an updated "Last updated" date. Continued use after changes become effective constitutes acceptance of the new Terms.